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Business Account FAQs

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Do I have to be a member to open an account?

The Credit Union is a mutual financial services organisation and as such is owned by its members, each one of whom is a shareholder. Therefore you must apply to become a member of the Credit Union to open a Business Account.

How do I manage my accounts?

You can manage your accounts and pay your bills, through one of our Client Services Officers in branch, by Internet or Phone Banking, by BPAY, by cheque book - or any combination that suits you.

Our easyNet Internet Banking and easyWay Phone Banking services give you access to your accounts around the clock, every day of the year. This includes:

  • checking the balance of your accounts
  • paying bills via BPAY
  • transferring funds between your Credit Union accounts
  • transferring funds to other financial institutions
  • listing your cheque book transactions

What fees are charged and how can I minimise them?

Our policy is simple: Low fees or no fees.

We will show you how to manage your accounts with little or no fees. For example, we don’t charge any fees for deposits or Internet Banking, and we can show you how to manage your purchases and expenses without incurring fees on each transaction.

See our fees and charges for more information.

How do I make deposits to my account?

You can arrange to make deposits to your Business Account either by easyNet Internet Banking or easyWay Phone Banking transfer, over the counter at our office, or through any branch of the National Australia Bank using a specially encoded deposit book.

Alternatively you can pay directly into your bank account by providing the necessary details on your tax invoices.

What cheque book facility is available?

You receive a business-sized cheque book with 50 or 100 cheques each. An automated ordering system ensures that new cheque books are re-ordered and ready for collection before the old ones run out.

How often will I receive information on my account?

Statements are issued monthly or upon request. Duplicate statements can be requested at any time by contacting us.

Account Balances and Statements are also available through our easyNet Internet Banking and easyWay Phone Banking services.

Apply

Apply for a Business Membership or sub account

Questions?

If you have any questions Contact Us