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Savings Accounts FAQs

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Take a look at our FAQs below:

Do I have to be a member to open an account?

The Credit Union is a mutual financial services organisation and as such is owned by its members, each one of whom is a shareholder. You need to be a member of the credit union to open an account with us. ^

How much do I need to deposit to open a savings account?

There is no minimum deposit required to open a savings account with us. ^

How do I make deposits to my account?

You can arrange to make deposits to your account by:

  • direct credit of payroll or other income;
  • Internet or Phone Banking transfer
  • electronic transfer from another financial institution;
  • over the counter at our branch; or
  • with any National Australia Bank (encoded deposit book needs to be provided by South West Credit) ^

How do I make withdrawals from my account?

Accessing your money will depend on the particular features of your account however we offer an extensive range of access facilities:

  • Internet banking
  • Phone banking
  • BPAY
  • Electronic funds transfer
  • rediCARD
  • Visa Debit Card
  • Cheque book
  • Branch withdrawal ^

How often will I receive information on my account?

Statements are issued 6 monthly or as requested.

Account balances are available through our Internet and Phone Banking services and statements are available through our Internet banking service or in branch. ^

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