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Support for business banking customers

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How we are supporting our business banking customers

Business customers are facing considerable challenges and uncertainty in the wake of COVID-19.

SWC supported its customers and continued lending throughout the Global Financial Crisis and we will continue to lend and support our customers through the current crisis.

We understand the importance of small and medium sized businesses for our community and our local economy. Local businesses need our help now more than ever. We will support you in any way we can. Whether its restructuring existing finances, assisting with cash flow, or payment deferrals, we are here to help you get through this.

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  Our Bankers are here to support customers:

Business customers experiencing difficulty can contact us to receive assistance in a number of ways.

We encourage any customer that needs help to contact us as soon as possible, so we can work with you to help mitigate the impacts of COVID-19.

You can contact your relationship manager on (03) 55603900. Alternatively you can request a call back via our website and one of our friendly staff will call you as soon as possible. Please be conscious that the branch is currently experiencing high demand and longer than usual response times.
  Working together:

The SWC team is working hard to support you during these challenging times. We are striving to help you as quickly as possible. Please be conscious that the branch is experiencing high demand and we appreciate your patience if you experience longer than usual wait times.

SWC is your local customer owned bank, we always put our customers first and act in their best interest at all times. We are well equipped and have the experience, tools and guidance to help you through this crisis.

We continue to work with the Government and regulators on necessary measures, ensuring we adapt to this rapidly changing situation.

For more than 55 years SWC has served our fantastic community. We’ve supported our region through a number of challenges and we will all get through this together.
  Additional Information:

If you think you might have COVID-19, call DHHS’s dedicated hotline on 1800 675 398 (open 24 hours, 7 days). For all COVID-19 updates and advice, see DHHS’s dedicated web page. We encourage you to refer to this hotline and web page.