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Supporting customers in financial hardship

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We're here to help you through this challenging time

As we all deal with the growing challenges of Coronavirus (COVID-19), we would like our customers to know that we are here to support them anyway we can.

As a customer owned bank, we always put our customers first and act in their best interest at all times. The current situation is no different.

We are here to support our customers during this challenging time, as we always do. Whether you’re a personal or business customer, we have a range of measures available to help you.  Click on the relevant link below to find out how we can support you.

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  Additional Information:

If you think you might have COVID-19, call DHHS’s dedicated hotline on 1800 675 398 (open 24 hours, 7 days). For all COVID-19 updates and advice, see DHHS’s dedicated web page. We encourage you to refer to this hotline and web page.