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Phone Banking

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By simply calling (03) 5560 3999 from any touch-tone phone and following the voice prompts, you can:

  • Check your account balances
  • Have your last five transactions read to you
  • Transfer funds between your accounts
  • Pay a bill using BPAY
  • Obtain interest earned for the last financial year
  • Check if a personal cheque has been presented

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  Register for Phone Banking:

Call us on (03) 5560 3900 (9am – 5pm, Monday to Friday AEST) to register for Phone Banking.

  How Phone Banking works:

After registering for Phone Banking, simply call (03) 5560 3999. After entering your Member number and Security PIN, you will immediately be given a list of options, simply follow the call prompts

  Keep Security PIN secure:

Remember to keep your Security PIN for Phone Banking safe and don’t share it with anyone. If you think someone knows your Security PIN please contact us immediately on (03) 5560 3900 to request a new one.

  Additional Information: