My Credit Union

Warning on COVID-19 scams


24th March, 2020: 

Unfortunately, scammers are taking advantage of the coronavirus pandemic to exploit south-west residents.

The most recent scam we’ve seen preys on recipients of the Governments stimulus package payments. The email requests the person provide their personal details (including tax file number) plus a copy of their drivers licence or passport to receive the payment. If people provide this information their identify can easily be stolen and taken over.

We cannot stress enough that you should NEVER provide your personal details to anyone.

If you are getting a stimulus payment, the Government already has your details, they will not be contacting you for this information.

We have seen other COVID-19 scams include phishing emails and phone calls impersonating the World Health Organisation, government authorities, and legitimate businesses – including travel agents and telecommunications companies.

Due to this new wave of scams we suggest you be extra vigilant as these scams can appear legitimate. We urge you to be skeptical and query any communication you receive. Do not click on any links or attachments and contact the company via a publicly listed number to confirm the communication is authentic.

If you think you have been scammed, please contact your financial institution immediately.

Common types of coronavirus scams

We have received reports of:

Protect yourself

Stay up to date with latest consumer advice relating to COVID-19 (coronavirus) on the ACCC website at: