An important message from our CEO

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23rd March, 2020: 

Thank you to all of our customers for your support and understanding as we’ve adjusted this past week, in the wake of COVID-19.

With social isolation being more important now than ever we politely request that you only come into the branch if it is absolutely necessary. We encourage you to contact us by phone or email wherever possible. The health and wellbeing of our customers and staff is paramount at this time.

We encourage all south-west residents to take the social distancing and isolation measures seriously, in order to combat the spread of coronavirus.

Follow the self-isolation guidelines if you have:

  • Travelled overseas and may be at risk; and/or
  • You have a fever and one or more of the following symptoms; runny nose, cough, headaches, rash, vomiting, sore throat or diarrhoea.

If you think you might have COVID-19, call DHHS’s dedicated hotline on 1800 675 398 (open 24 hours, 7 days). For all COVID-19 updates and advice, see DHHS’s dedicated web page. We encourage you to refer to this hotline and web page for information and updates.

Please stay safe and look after each other, correct social distancing and isolation is the key for us all to get through this.

Warm regards,

David Brown


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